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Contact Shein Netherlands Customer Service

How to Reach a Person at Shein Netherlands

Verified Contact Information

Customer Service:

  • +319 700 652 1188

Headquarters:

  • +3 531 263 6262
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Shein Netherlands Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
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Contact Information

Shein Netherlands Website:

Shein Netherlands Help Center:

Corporate Office Address:

Shein
112 Robinson Road #03-01 Robinson 112
Singapore, Sg 068902
Singapore

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 4:00 pm


Mailing Address:

Floor 2, Glendenning House

6-8 Wicklow Street, Dublin 2

D02 AX90 Ireland


Registered Address:

Infinite Styles Ecommerce Co., Ltd.

1-2 Victoria Building, Haddington Road

Dublin 4, Dublin, D04 XN32

Ireland

More contact details

Summary of Shein Netherlands Customer Service Calls

8.7K TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shein Netherlands?

Shipping and Delivery Question:

  • “You bring me wrong order”
  • “Delivery isn’t arrived yet”
  • “I not receive my package”

Return/ Replace Question:

  • “I wil 1 item return”
  • “Return date”
  • “Return clothes”

Product/ Service Question:

  • “I want to find complain about what I order”
  • “Damaged product”
  • “Niet ontvangen product”

Request for Information Question:

  • “I need help”
  • “I need to talk about a bill”
  • “About my orders”

Account Question:

  • “Blocked”
  • “No code for pick up point”
  • “Can t pick up my order because I didn t receive any code”

Refund Question:

  • “Refund”
  • “The order need to refund”
  • “I didn’t receive my refund.”

Payments and Charges Question:

  • “Payment incorrect”
  • “Two peaces not send to me. The invoice is also not correct .I paid €72,70 on the invoice it says 57,48”
  • “My order that is underway is not complete, the mail I received shows not all the items that I ordered and I paid for them. 172€”

Activation/ Cancellation Question:

  • “Waarom mijn order cancelled”
  • “Canceled order”
  • “Cancel my order”

Website/ Application Question:

  • “Kan m'n retourlabel niet downloaden”
  • “I ordered 11 items i only got 9 and i cant find them on the site anymore”
  • “Mijn pakket wordt aangegeven als geannuleerd in de mail maar op de app niet. Ik weet nu niet of die komt of niet”

Cards Question:

  • “Wrong mail address for giftcard”
  • “Don't get gift card.”
  • “Someone used my name, my credit card to buy from shein”

Staff Question:

  • “Customer Service”
  • “No answers by customerservice for a retour”
  • “De klantenservice van shein nederland de lijn is constant bezet men *** hun nooit bereiken over het algemeen ze hebben een hele ingewikkeld systeem”

Employment Question:

  • “Stoppen met de vele reclame alstublieft.”
  • “*** u mij aub bellen? Mijn bestelling Alstublief op tijd. Ik heb extra kosten betaald bij allr 3 bestellingen. Voor vjdag 14juli vanwege vakantie .”

Other Question:

  • “My order”
  • “Retourzending”
  • “Pakket leveriing”

Compare Shein Netherlands Customer Service To

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