Shein Netherlands
Shein Netherlands Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Netherlands has a 2.2 star rating from 304 reviews; overall sentiment is negative with only 6% would recommend.
Key Takeaways for Future Customers
- Expect common delivery and return issues when reading Shein Netherlands reviews.
- Prepare for slow or no response from customer service and potential refund delays.
- Consider the low-cost prices against reported quality and lost-package risks.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong deliveries and lost parcels.
- Many report problems with returns, missing return labels, and delayed refunds.
- Poor accessibility of customer service with no reliable phone contact.
Positive Feedback
Some buyers note cheap prices and occasional satisfactory items; a few refunds were processed correctly after escalation.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Shein Netherlands has a 2.2 star rating from 304 reviews; overall sentiment is negative with only 6% would recommend.
Key Takeaways for Future Customers
- Expect common delivery and return issues when reading Shein Netherlands reviews.
- Prepare for slow or no response from customer service and potential refund delays.
- Consider the low-cost prices against reported quality and lost-package risks.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong deliveries and lost parcels.
- Many report problems with returns, missing return labels, and delayed refunds.
- Poor accessibility of customer service with no reliable phone contact.
Positive Feedback
Some buyers note cheap prices and occasional satisfactory items; a few refunds were processed correctly after escalation.
Media from reviews
Turn one complaint into a collective action
Geldrop, North Brabant
Blocked
- - Blocked for almost 8 months without a reason.
- - Giftcard orders work, but other orders remain blocked.
- - Paid on time with Klarna.
I am blocked without a reason almost 8 months
I can order with a giftcard that i get on my birthday but another order still blocked how is this possible...i am very angry because they jad no reisonderdelen to block me and payed always on time with klarna
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Verified Reviewer |
Amsterdam, North Holland
You bring me wrong order
I ordered 3 things and you brought me just one, and I want to return it because I don't want it again.
Preferred solution: Full refund
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Verified Reviewer |
Amsterdam, North Holland
Return clothes
- - I was sick in the hospital and couldn't return clothes earlier.
- - I clicked the return button yesterday but could not submit; it was 5 pm.
I was sick and in the hospital, so I couldn't return the clothes earlier. Yesterday was the last day to return, and I had clicked the button to return but could not submit. It was 5 o'clock in the afternoon.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Amersfoort, Utrecht
Return date
I have exceeded by 10 and 6 days their deadline of 30 days for returns. So I am sitting now with 3 trousers which are trash, total price 60 euros.
- Cheap store
- Good pics
- Lots of choice among clothing and underware
- Short return time of 30 days only
- Very often bad quality of items
Preferred solution: Full refund
User's recommendation: Don't buy there
Alkmaar, North Holland
Problems with order
- - Order arrived late during my vacation.
- - The package was left at a neighbor's.
- - Return window ended; some items don't fit.
- - I need help with returns.
I ordered products and they arrived late when im on vacation. Now I came back and found them at my neighbours and the return period has ended yet some of the products do not fit me and others have poor quality. I need help to teturn some of them.
Preferred solution: A return order to return some of the products that do not fit me or that I do not like.
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Verified Reviewer |
Amsterdam, North Holland
Een retour
- - Returned two packages Oct 23; has shipment proof.
- - No payment for returned items; Klarna to be notified by Shein; 10 dresses, 2 codes, with evidence.
Ik heb 23 oktober 2 pakjes terug gestuurd. En dit moet klarna doorgegeven worden door shein.
Ik ga niet betalen voor iets dat ik terug heb geretourd. Het gaan om 10 jurken totaal. Ik heb hier bewijs van dat het via de post is gegaan.
Heb beide code. Ik zal hieronder aangeven over welke jurken het gaat en bewijs stukken bij voegen.
Amsterdam, North Holland
Niet goed
- - Order USO14E43B000000MCRS has not been delivered.
- - Please investigate and resolve the issue.
- - Contact Omid Oslani at 064211****.
Beste shein
Bestel nummer USO14E43B000000MCRS
Ik heb mijn bestelling nog steeds niet ontvangen. *** u dit onderzoeken en het probleem oplossen? Bedankt voor uw medewerking.
Met verindlijk grotjes
Omid Oslani
Mobeil nummer:064211****
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Verified Reviewer |
Alkmaar, North Holland
Pakket is kwijt
Pakket is niet aangetroffen in de kluis. DHL gaf aan dat het pakket opgehaald kon worden, maar bij aankomst bleek de kluis leeg te zijn. Ik wil graag mijn spullen hebben waar ik voor heb betaald.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer - - Order placed on 13 November for photo-printed items.
- - Not received; Budbee shows missing and returned to Shein; seeks refund for order 170411****918.
Goedendag
Ik heb 13 november deze artikelen besteld.
Het zijn spullen met namen en foto prints er op.
Dus voor mij heel belangrijk.
Het zou een gecombineerde besteling zijn.
Maar ik heb het nog niet binnen gehad.
Nu kan ik bij budbee zien dat het vermist en terug gestuurd is naar shein.
Budbee heb ik gebeld en die zij dat ik met jullie contact moest op nemen.
Dit is het bestelnummer 170411****918 van het pakket
En dit zijn de 2 artikel nummers
GSO1Q237W00M21U
GSO1Q237W00M21R
Ik wil graag mijn geld terug van deze bestelling
Zodat ik het op nieuw kan bestellen.
Wand voor de kerst moet ik dit hebben.
In afwachting van antwoord in het nederlands
Verblijf ik met vriendelijke groet Liën smit
User's recommendation: Niks bij shein bestellen
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Verified Reviewer |
Alkmaar, North Holland
Pakket is kwijt
Mijn pakket is kwijt, ik kreeg van DHL bericht dat het in een kluisje lag maar bij aankomst was het kluisje leeg.
Tracknr. JVGL063631****202512****
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Verified Reviewer |
Culemborg, Gelderland
Niet ontvangen pakket van SHEIN .
- - Order USO1TS51C00000023X5 not received; no updates from Shein or PostNL; PostNL 3SXEKH34218****; delivery window Jan 5–12, 2026, but not received.
Goedemiddag team Shein,
Pakket met Sheinbestelnummer USO1TS51C00000023X5 niet ontvangen. Geen logistieke informatie meer over dit pakket, niet van Shein, niet van PostNL.
Pakketnummer van PostNL is 3SXEKH34218****.
Sheininformatie: pakket afleveren 05-12 januari 2026, geen pakket!! ontvangen.
Preferred solution: Full refund
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Verified ReviewerAbout my orders
- - Ordered over 250 euros yesterday; then refund emails I didn’t request.
- - This morning I ordered about 280 euros with confirmation; refunds began.
I ordered things worth over 250 euros yesterday and got a confirmation email. After a while, I got multiple emails that my refund was accepted, but I didn’t ask for a refund.
I ordered again this morning for about 280 euros, and again I got a confirmation email. After a while, refund messages started coming, so I want to know what’s happening.
Preferred solution: I want the first order from yesterday funded,and proceed on the order I made today
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Verified ReviewerVerloren pakket
- - Order placed May 16; package not received.
- - Parcel CinL523823****996; Cirro to deliver; I won't pay Klarna until signed confirmation.
Ik heb mijn pakket niet ontvangen had sedert 16mei bestelling geplaatst maar heb het niet ontvangen kunnen jullie trekken wat er gebeurt is wat ik ga Klarna niet betalen pakket nummer isCinL523823****996 ik ben nog steeds niet geholpen en als schein zeg dat ik het heb ontvangen laten ze me bevestigen sturen met me handtekening erop graag zo snel mogelijk het was parcel cirro die mij pakket moest leveren .
Groet glenda
Preferred solution: Ik wil niets hebben ik ga niet betalen wat Klarna die zit maar achter mij aan om te betalen maar ga ik niet doen
Rotterdam, South Holland
Ik heb een probleem met retourneren van mij bestellingen
Ik wil mijn bestelling retourneren. Maar dat lukt me niet. Ik kan de lepels niet krijgen, want ik heb per ongeluk de bestelling op de site verwijderd.
Preferred solution: Ik wil graag de lepel om de bestelling te retourneren
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Verified ReviewerCirro delivery failed!!
- - Delivery failed for GSO1CY26F00MND4 and CINL532215****732.
- - The address was not in CIRRO's delivery list, despite being correct; please assist.
My package GSO1CY26F00MND4 with track number CINL532215****732 is mislukt! Why? I gave the correct address, and CIRRO delivery service told me that my address is not in their list of delivery! What a shame! Who can help me to have these two items?
My address is correct!
Elmira Aliyeva
't Hofke 102
5641AN Eindhoven
Netherlands
My phone number is +316********
Please help me to get my package!
- All good
- Delivery - cirro package service is bad
Preferred solution: Full refund
User's recommendation: NEVER USE CIRRO DELIVERY SERVICE!!!
Rotterdam, South Holland
Ik heb een probleem met retourneren van mij bestellingen
Ik wil mijn bestelling aankomen
Maar dat luk me niet
Ik kan de lepels niet krijgen want ik heb voor ongeluk de bestelling op de site verwijderen
Preferred solution: Full refund
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I just want to say again. Never ever trust this delivery company CHIRRO!! Just remember that name!